Pamika currently limits its services to ordering and purchasing everyday consumer products. These products include kitchen appliances, household appliances, decoration accessories, sports equipment, toys, tools, and printed and promotional materials. Our goal is to provide the best services by focusing on these specific areas and maintaining quality at all stages.

In addition, Pamika also provides the possibility of custom purchases. These services include the procurement and purchase of industrial machinery, which is carried out based on accurate and specific information from customers. Customers can provide the necessary information to our team by filling out the machinery purchase form so that the best options with transparent and accurate pricing are provided to them.

Form link: https://pamika.odoo.com/fa/machinery

We are always striving to provide distinctive and professional services by focusing on quality and customer satisfaction.

The time it takes for your order to arrive depends on various factors such as the type of product, the volume of the order, and the shipping method. In general, the main steps in processing an order are:

Order registration and price confirmation: It usually takes 1 to 3 days for small and medium orders and 3 to 7 days for large orders.

Order preparation and preparation: For ready-made products, this stage takes between 1 and 14 days and for custom products, 14 days or more.

Inspection and shipping: Depending on the type of shipment, this stage takes between 7 and 60 days. Express shipments usually take between 7 and 15 days, and regular shipments (sea or rail) take between 30 and 60 days.

For exact information on the delivery time of your order, you can contact our experts.

Pamika has set a minimum order of $5,000 for basic services and $10,000 for standard services.

This means that it is not possible to provide services for orders with a value less than these amounts for any service category.

Note: As the order value increases, service costs will decrease relatively and will be more affordable for customers.

To start the ordering process, a 30% down payment of the total order amount is required. This amount is collected to cover the initial production costs and reserve the required resources. The remaining amount (70%) will be collected after the production is completed, quality inspections are conducted, and the goods are prepared for shipment.

Dear customers, you can make your payments by transferring funds to the bank account introduced by the company or sending a money order through reputable exchanges. All bank and money order fees will be the responsibility of the customer.

Also, in order to provide greater security and peace of mind, the possibility of secure payment through reputable exchanges has been provided. In this method, the agreed amount remains with the money changer as a deposit (lock) and only after the goods are delivered to the customer, the money changer deposits the amount into the company's account. This method is especially applicable to Afghan customers and ensures that the payment amount remains safe with the money changer until the goods are received.

The cost of transporting goods depends on several factors, including the type and volume of the shipment, the method of transportation (air, sea, land), distance, cargo insurance, customs fees of the destination country and exchange rates, and is variable. Therefore, for detailed information on the transportation costs of your order, it is recommended that you contact our experts.

Our colleagues will carefully review the details of your order, calculate the relevant costs and inform you.

Yes, our company offers destination customs services for some countries. Currently, these services are available in Australia and the United States through our network of trusted partners. For information on customs coverage in other countries, please contact our customer service department. Our colleagues will carefully review the details of your order, calculate the relevant costs and inform you.

Yes, Pamika’s basic service package is specifically designed for customers whose suppliers are based in China. We ensure that your products reach you with the highest quality and in the shortest possible time by conducting detailed inspections of the products at the manufacturing site as well as managing the entire shipping process to the final destination. Our colleagues will calculate the relevant costs after carefully reviewing the order details and inform you.